OC Interior Flair is an independent business with a 360 degree Customer Satisfaction goal for the products we sell and install. That includes our exclusive one-year, on-site no-hassle service warranty.

Each customer has a budget and we provide only quality products for almost every budget. In every case, a product's quality must meet its standards.

We survey the competition each month and have a relationship with each vendor that allows us to be competitive on every project we quote.

We randomly sample clients after their project is completed and also have many unsolicited testimonials. Here is a sample of what our customers say:

Thank you for making everything so easy. Everything looks great. (shutters and carpet). TH--Kentucky & Tustin, CA

"OC Interior Fashions saved me over $1000.00 (on 3 shades) and took care of a repair one day after I called them." SS--Coto de Caza

"Your price was much better than the other guys, who wanted over $1400 for the same products" - JC, Irvine (project was completed for under $1000.00)

"I knew I could trust you to give us a good price without regard to (sizing us up) our home" - GV, San Clemente

"You came to us with a better selection and had the exact fabric we found at Home Expo but your prices were much better" - MZ, Carson

"I LOVE my shutters!!! I was worried about what I had been told by local shutter companies and friends (regarding quality), but the shutters are beautiful! Thank You!" SE, Aliso Viejo

"(OCIF) came over and installed a motorized skylight that has already saved us more on our energy than it cost." SS, Mission Viejo

"The woven woods you installed in my home are gorgeous. They really made a difference I enjoy looking at every day." BC, Laguna Hills

What is truly a testimonial is that we have many repeat customers who obviously have other choices. Every vendor has some clients who are not happy, the difference is we do much more after the sale than the big chains and subsequently have the highest satisfaction rate.

As of June 2005, over 60% of our business is from repeat customers and customer referrals.

Bottom Line: If you provide competitive prices and superior service, people will remember and use your service again as well as refer their friends.